I think this lady was a postman.
And I don't know how service "Экспресскурьер" works. But it seems that they received your documents and sent a telegram by post that they received them and now they are waiting for your call to know what to do with them.



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It's completely true and I would want for anyone in Russia or Belarus to be able to save up like I have done, and go on a trip like this, to any part of Europe that interests them, and study any language they want. Or work anywhere in Europe that they want. To be honest I just don't understand what level of income and expenditure normal people here have. I don't think the information from the guidebook can be true though. 
