Thread: Private Message - Sent Items

Hello,
Yesterday I sent a private message to someone. Today I checked the sent items folder and it's not there. I sent myself a test message and got it but the sent items folder didn't show the message. I have no way of knowing if my messages are being sent. Help please,

Thank you,

Scott

Scott,

Mine are working fine.

If you scroll down to the bottom of any of your message folders (sent or inbox) you will see a status bar like the one below. By any chance do you have more than 500 total messages? Maybe once you get over 500 it won't save any more?

Folder Controls
Sent Items contains 217 messages. You have 314 messages stored, of a total 500 allowed. (Empty Folder)

I have a lot less than 500. I sent myself a test email which I got but in sent items folder it and the other two messages I send aren't there.

Thank you,

Scott

Originally Posted by rockzmom

Scott,

Mine are working fine.

If you scroll down to the bottom of any of your message folders (sent or inbox) you will see a status bar like the one below. By any chance do you have more than 500 total messages? Maybe once you get over 500 it won't save any more?

Folder Controls
Sent Items contains 217 messages. You have 314 messages stored, of a total 500 allowed. (Empty Folder)

When you are sending a message, go to the "Additional Options" at the bottom of the page and check "Save a copy of this message in your Sent Items folder".

OK thank you.