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You are welcome :)

Ok, then just add the name and omit the square brackets.
Noemi is a female name I assume.

"Валентина Викторовна, здравствуйте!
Я - итальянец, который звонил Вам в пятницу (Вы разговаривали с...

First of all, you can't address someone you hardly know "Viktorovna", it's just a patronymic. It is considered a familiarity to use it, only people who know each other very well can use it without...