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Thread: Forgot my password - problem

  1. #1
    Властелин
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    Forgot my password - problem

    Hello,
    I'm trying to change my password. This requires me to have the old one. I don't have it. I clicked on "forgot my password" filled in my account and email address. When I got the email, I click the link and it loads but the message is:

    Not Authorised

    Then I tried to login with the new password and it does not let me in. I tried the link again and the message is:

    The activation key you supplied does not match any in the database.


    What to do?

    Thank you,

    Scott

  2. #2
    Administrator MasterAdmin's Avatar
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    Are you asking about an account on this forum or somewhere else?
    ~ Мастерадминов Мастерадмин Мастерадминович ~

  3. #3
    Властелин
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    Quote Originally Posted by MasterAdmin
    Are you asking about an account on this forum or somewhere else?
    Yes on this forum. I am logged in now on one computer. On my main computer I just updated Firefox which now doesn't have the password to my account. I want to reset my password - I need the old on to do that. I don't have it.

    Thank you,

    Scott

  4. #4
    Властелин
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    Hello,
    I still cannot reset my password. Please reset it.

    Thank you,

    Scott

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