Well I am an Apple Technician ... having used both PC's and Macs alongside for years.

Admittedly GUI's are a downfall ... but Mac OS X has a much smoother and faster interface. It also provides a direct link to the UNIX command prompt via the "Terminal" application

Everyone I know who uses PC's curse when they crash constantly, but they don't use Macs for the reasont hat they "work different" and "are not what they're used to"

They work the SAME way!!!!