I guess you are right.
That is the whole context:
Well, how about asking them about different times in their life they felt xyz? And when they begin to really describe it and feel it you change your tonality and say things like "COOoooLLL" or whatever.

And here is the context for shazam:
Like when they start grumbling about the day you ask about a specific thing, comment w/ your tonality anchor and shazam- no more crummy day.