I don’t think you should use ～しちゃった in polite speech. It has a shade of currying sb’s favor and may sound feminine, but not so much, males often use it, too. Rather, I think it sounds childish to some extent.
A man would say
遅れたけど来ないよりましだろ(う)？
If polite
遅れてしまいましたが、来ないよりはいいですよね？
But I want to argue that besides excusing, saying 来ないよりいい sounds arrogant if not rude. If you’re in a formal situation, you should excuse for being late anyway.
遅れて（しまって）申し訳ありません〔すみません〕。
Though it depends. I can't speak of others.
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Originally Posted by MOG
I don’t think you should use ～しちゃった in polite speech. It has a shade of currying sb’s favor and may sound feminine, but not so much, males often use it, too. Rather, I think it sounds childish to some extent.My question was mostly just about ～ちゃった vs. ～てしまった.
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